4.2 from 102 local homeowners
Real reviews from Phoenix-area customers. Verified on Google.
“The AC maintenance service was professional and thorough. Our system is running more efficiently than before.”
“We had Velox Air install a new unit, and the whole process was handled professionally. Everything was done on time and works great.”
“We had a warranty issue and they send VELOX AIR COMPANY. They were GREAT( Michael and Enrique) and Kassandra. They found the problem and fixed it, and its been working great. They were the 3rd technicians send out by our builder and they were the ones that found and fixed the problem since we moved in at the end of 2023. Cassandra called to follow-up if everything is working fine, its been working great. I mentioned there were a few dings on the door molding but she already knew about them, Enrique and Michael had reported it to them. Already prepared to send someone to fix it. I would RECOMMEND this VELOX AIR, especially Michael and Enrique, they are TOP NOTCH!!!! I will use them again.😊😊😊😊👍👍👍👍”
“My 3-year-old system installed by the Builder was low on freon. Velox serviced the unit and Daniel and Q did a fantastic job. They're both very customer service oriented as well as good with their communication. Identified the problem and explained it to me. Corrected the problem and explain how they corrected it. They were very friendly courteous and professional. You want to keep these dudes”
“Great trustworthy service! Ac unit went out and home was feeling like a sauna, called around and everyone was booked for a few days.However I called velox and lady on the phone expressed that they where slammed but would try and get a tech out same day, thankfully she was able to schedule a technician same day to come out and take a look . Technician had my unit fixed within an hour without an outrageous bill.Will be referring to friends and family.”
“Not sure how I would rate the company overall but our latest tech John was great! In a new build with Velox air unit. He was super helpful. Offered info beneficial to us. Was empathetic about us having to get some things repaired. Wanted to do the job right and he did. We have been in house for a year and had them out a few times. Things kept coming up after a tech was just here. Drain pan bent, a pipe not insulated... within 5 months of moving in we had a broken ac condensation line broke caused mold remediation. Not sure if that is on Velox or the builder though.. but anyway John with Velox is great!!! Thank you John.”
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